Contact Us
For product questions, delivery support, refund requests, or general inquiries, reach out using the details below.
Response time
We aim to respond to all inquiries within 1-2 business days.
Before you email us
To help us assist you faster, please include:
- Your order number or the email used at checkout
- A brief description of your question or issue
Common requests
- Didn't receive your download? Check your spam or promotions folder first. Delivery confirmations sometimes land there. If it is still missing after 30 minutes, email us with your order number.
- Refund requests: see our Refund Policy for eligibility and process, or email us directly to start a request.
- Questions before purchasing: happy to help you confirm the manual fits your state or use case before you buy. Just ask.
What we can't help with
We're not able to provide legal advice, certify site-specific compliance, or review your company's individual safety program. For that kind of support, we recommend consulting a licensed attorney or a certified safety professional.