Privacy Policy
We collect only the information necessary to process your order, provide delivery access, and support your purchase.
Information we collect
When you purchase or request access to the manual, we may collect your name, email address, billing details, and transaction information through our secure checkout provider. We do not directly collect or store your payment card details, these are handled entirely by our payment processor.
We may also automatically collect basic technical information, such as your IP address, browser type, and device information, when you visit our website, through standard website analytics tools.
How we use your information
We use the information we collect to:
- Complete your purchase and verify payment
- Deliver your digital file and provide access to your order
- Respond to support requests and refund inquiries
- Maintain records required for tax, accounting, and fraud prevention purposes
- Improve our website and understand general visitor trends
Third-party service providers
We use trusted third-party providers to operate this business, including our checkout and delivery platform and any email or analytics tools we use to communicate with customers or understand site traffic. These providers process your information on our behalf and are bound by their own privacy and security practices. We do not control, and are not responsible for, the independent privacy practices of these third-party providers, we encourage you to review their policies as well.
What we do not do
We do not sell or rent your personal information to third parties. We do not share your information with anyone outside of the service providers necessary to fulfill your order, unless required by law.
Data retention
We retain your order and transaction information for as long as necessary to fulfill legal, tax, and accounting obligations, and to respond to any future support or refund requests related to your purchase.
Your rights
You may contact us at any time to request access to, correction of, or deletion of your personal information. We will respond to verified requests within a reasonable timeframe. Note that some information (such as transaction records) may need to be retained even after a deletion request, where required for legal or accounting purposes.
If you are located in a region with specific data protection laws (such as the EU/UK under GDPR, or California under the CCPA), you may have additional rights regarding your personal data; contact us and we will address your request in line with applicable law.
International users
This website and its products are offered to customers regardless of location. By purchasing, you understand that your information may be processed and stored in a country other than your own.
Children's privacy
This website and its products are intended for business use by adults. We do not knowingly collect personal information from anyone under the age of 18.
Security
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security of information transmitted to or from our website.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.